Customers phone or email us regularly asking several questions about how we approach a repair job. We added some of our most frequently asked questions to provide you with as much insight as you need to make an informed decision when choosing an auto body repairs business.
Q: How long does the assessment take, and should I leave my car at the workshop?
A: If our estimator deems your car fit to drive, you won’t need to leave your vehicle at the workshop. The assessment can take up to 15 minutes for a full inspection depending on the damage.
Q: How long does a typical repair take?
A: An average minor repair of a vehicle would typically take 2 to 3 days. But more extensive repairs can take up to 10 business days depending on what needs to be done and the availability of the necessary parts to complete the repair. We pride ourselves on our turnaround time on our vehicles so customers can be assured that they will always receive our very best service.
Q: What is your auto body repairs quality guarantee?
A: We always ensure our quality of work and customer satisfaction. Our technicians have over 40 years of combined industry experience.
Q: What happens when the quote is accepted?
A: Suppose the repair will be done through the customer’s insurance company. In that case, we will send the quote directly to your insurance company and wait for their approval before we continue with the work.